VISTAS Online is an innovative publication produced for ACA by Dr. Garry R. Walz and Dr. Jeanne C. Bleuer of Counseling Outfitters, LLC. Its purpose is to provide a means of capturing the ideas, information and experiences generated by the annual ACA Conference and selected ACA Division Conferences. Papers on a program or practice that has been validated through research or experience may also be submitted. This digital collection of peer-reviewed articles is authored by counselors, for counselors. VISTAS Online contains the full text of over 900 proprietary counseling articles published from 2004 to 2017.
Productive Conflict in Supervision
Amanda C. Nellis, Korey L. Hawkins, Michael Redivo, and Samara Way
Conflict is a component of supervision; however, many supervisors and supervisees may not expect to encounter conflict. Supervisors and supervisees may view conflict as a hindrance to the supervisory relationship, but when utilized productively conflict can be an asset. There are different conflictual themes that occur in the supervisory relationship. Supervisors and supervisees contribute different factors when conflict develops, and these contributions can positively or negatively influence the supervision process. A study conducted by Ramos-Sanchez, et. al. (2002) revealed the relationships between supervisors and supervisees are influential in the supervisees’ training satisfaction level. It is important for supervisors to learn techniques to manage conflict productively, as this can result in increased satisfaction levels with the supervision process for supervisees and supervisors. Information derived from the research can allow supervisors to apply strategies to manage conflict in a productive manner, aiding in improved supervision outcomes, and lessening supervisory relationship disruptions.