VISTAS Online is an innovative publication produced for ACA by Dr. Garry R. Walz and Dr. Jeanne C. Bleuer of Counseling Outfitters, LLC. Its purpose is to provide a means of capturing the ideas, information and experiences generated by the annual ACA Conference and selected ACA Division Conferences. Papers on a program or practice that has been validated through research or experience may also be submitted. This digital collection of peer-reviewed articles is authored by counselors, for counselors. VISTAS Online contains the full text of over 900 proprietary counseling articles published from 2004 to 2017.
What Does Excellence Look Like?: Program Evaluation and Outcomes Assessment in College Counseling
Laura A. Dean
Across higher education, increasing expectations of accountability have called on practitioners to demonstrate the effectiveness and impact of their work. “Assessment in higher education primarily responds to two forces: external demands for accountability and internal commitments to improvement” (Keeling, Wall, Underhile, & Dungy, 2008, p. 1). Through the evaluation of programs and the assessment of student learning and development outcomes, practitioners can begin to respond to expectations, but more importantly, they can determine whether and to what extent programs achieve their goals and whether students learn and develop in intended ways.