Frequently Asked Questions

Have questions about ACA’s 2023 Conference & Expo? Peruse the topics below:


  • What is the vaccination requirement?

    UPDATE: The Canadian government has dropped all COVID-19 measures at borders as of Saturday, October 1, 2022, meaning travelers will no longer need to provide proof of vaccination when entering Canada or wear masks on planes and trains.

    As of Oct. 1, all travelers, regardless of citizenship, will no longer have to:
    - Submit public health information through the ArriveCAN app or website;
    - Provide proof of vaccination;
    - Undergo pre- or on-arrival testing;
    - Carry out COVID-19-related quarantine or isolation;
    - Monitor and report if they develop signs or symptoms of COVID-19 upon arriving to Canada;
    - Undergo health checks for travel on air and rail;
    - Or wear masks on planes and trains.


  • Why should you attend?

    The American Counseling Association Conference & Expo is the premier professional development and networking event for licensed professional counselors, students, and mental health professionals. This year we are heading back to face-to-face to celebrate 7 decades of Empowerment, Community, and Compassion.

    By registering for this year’s 2023 Conference, attendees will have the opportunity to earn 1.0 continuing education credit (CE) for each hour of attendance at select education sessions over the course of two days.

  • What are the dates of the conference?

    ACA Conference & Expo dates are Thursday, March 30 – Saturday, April 1, 2023.The Expo Hall will be open on Thursday, March 30th and Friday, March 31st.

  • Where will the ACA Conference activities be held?

    The Conference Keynote, Registration, Education Sessions, and Expo Hall will all be held at the Metro Toronto Convention Center. Most ACA and Division business meetings and social events, such as board meetings, committee meetings, and receptions will be held at the Westin Harbour Castle Toronto hotel.

  • What is the dress code for the conference?

    Conference Sessions: In an effort to maintain a professional atmosphere, we require business casual attire for all conference sessions. Please refrain from wearing shorts, baseball caps, flip flops, halter cut tops, sun dresses, torn/frayed denim, club wear, and any other inappropriate workplace attire.

    Thursday Night Opening Celebration: Dress to Impress and wear comfortable shoes to dance the night away.

  • Where do I find a schedule of events?

    A full list of education sessions being offered will be posted to the ACA website soon. The 2023 Conference At-A-Glance schedule is available on the ACA website [insert link]

  • Will there be an Expo Hall or Career Center?

    Yes, there will be an Expo Hall and a Career Center, both located in the Metro Toronto Convention Center.

  • Will there be networking opportunities? How can I meet people?

    This year, during our 2023 Conference & Expo, you’ll be able to engage, find support and inspiration in connecting and reconnecting with your colleagues in the mental health community. Featured events include the ACA Opening Party, ACA Division Receptions, Career Center Networking events, and various opportunities on in the Expo Hall.

  • What are some things to do and see nearby?

    A few of the area attractions in Toronto include the CN Tower a top attraction, the Harbour Front Centre is a hub of cultural activities, innovative arts, performances and events by the water. The Entertainment District, and the Distillery District are home to unique shops and restaurants. We invite you to check out the city of Toronto’s website for more options!


  • What’s included in the full registration rate?

    Educations Sessions - All taking place Friday, March 31 and Saturday, April 1st
    Poster Sessions – All taking place Friday, March 31st
    General Session and Keynote on Thursday, March 30th, 5:00pm – 6:30pm, Metro Toronto Convention Centre
    General Session on Friday, March 31st, 11:00am – 12:15pm, Metro Toronto Convention Center.
    ACA Opening Night Celebration-Thursday, March 30th 8:00pm-11:00pm
    Access to the exhibit hall to include the opening reception Thursday, March 30th. Be sure to visit the Career Center and ACA Experience.
    ACA and Division meetings and social events
    Additional information can be found on our Conference at a Glance here [insert link]

  • Can I register for the Conference onsite?

    Yes, attendees can register for the conference onsite. The onsite rates (dates) are March 30-April 1, 2023.

  • Where can I pick up my conference badge?

    All conference attendees will need to pick-up their registration badge onsite at the Metro Toronto Convention Center in the South Registration Hall, Level 6.

  • ADA Accommodations

    If you should require ADA assistance during the Conference, please complete the ADA questionnaire when registering for the Conference. For additional inquiries, contact the ACA Events team 10 days prior to the start of the conference.


  • What type of session content will be available?

    Session dates, times, locations, titles, descriptions, presenter name(s) and presenter bio(s) will be available soon for attendees to view.

  • Will there be a maximum capacity for the sessions, or can an unlimited amount of people enter a session?

    Yes, there will be maximum capacities for individual education session rooms based on COVID-19 protocols and fire marshal capacities.

  • Will there be Pre-conference Learning Institutes?

    There will be no Pre-conference Learning Institutes this year. All education opportunities are included with registration and begin on Friday, March 31, 2023.

  • Will there be live streaming for sessions available?

    No, there will be no live streaming offered for education sessions at the 2023 in-person Conference. For virtual education, we invite you to visit our website for more information on our 2023 Virtual Conference Experience.

  • Will CE credits be offered for the 2023 ACA Conference?

    Yes, CE hours are available on over a hundred sessions. Each session listing will clearly identify the credit amounts available and approved by various organizations. A full list of education sessions that will be offered will be available soon for attendees to view.

  • How many CE credits will be provided?

    Attendees can earn 1.0 continuing education (CE) contact hour for each hour of attendance at select education sessions

  • Will I receive a certificate acknowledging my participation?

    Attendance certificates are not issued; however, attendees have the ability to claim CE credit for time spent in education sessions during the conference.

  • How will I receive my CE certificate?

    Step 1: Login using your ACA username and password at https://education.counseling.org by June 30, 2023
    Step 2: Click Dashboard on the left navigation
    Step 3: Click ACA 2023 Conference & Expo under Course Overview
    Step 4: Select the session you attended at conference and complete the required Evaluation. Do this for EACH session you attended.
    After you have evaluated all the sessions attended, click Transcript on the left navigation to view/print your CE Certificate.
    Deadline: Attendees must complete evaluations by June 30, 2023, in order to receive CE credit.

  • How can I connect with a speaker or presenter?

    Some presenters have opted to share their contact information within their session handout(s). For keynote speakers, we recommend reaching out to them via their social media channels.

  • How can I submit a proposal for presentation consideration at the 2024 Conference?

    More information on the 2024 Call for Proposals will be released in June 2023 at counseling.org/conference.

  • Who are the keynote speakers?

    The keynote speakers will be announced on the ACA website when they are available.


  • There are three contracted conference hotels in Toronto:

    The Westin Harbour Castle Toronto (Host Hotel) - One Harbour Square, Toronto, ON M5J1A6
    Delta Hotels Marriott Toronto - 75 Lower Simcoe St, Toronto, ON M5J3A6
    Marriott Toronto City Center - One Blue Jays Way, Toronto, ON M5V1J4

  • How do I make a reservation at one of the ACA contracted hotels?

    Please make your hotel reservations at one of the contracted hotels listed on our website. ACA is committed to these contractual obligations in order to bring the guest room rates down from regular pricing. If you stay at a hotel other than one of the ACA conference hotels, we may fall short of our housing obligations and will be responsible for paying lost income to our hotels, which could result in higher registrations fees and fewer benefits for attendees.

  • Who should I trust when making a reservation?

    ACA is not utilizing the services of any housing bureau for the ACA 2023 Conference & Expo. Reservations should be made directly with the hotel, either by phone or the link we provided for each hotel on our website. When calling, please be sure to reference the discount code provided.

    Be aware that third party companies may target conference exhibitors and attendees with offers for discounted hotel room rates. Booking rooms through such companies (e.g. “housing company”) or others may result in false or incorrect reservations, charging of additional convenience fees, loss of deposit monies, or other penalties. ACA cannot guarantee room rates or availability provided by any of these companies. If you provide your credit card information to any unauthorized vendors, your card may be charged but you may not have a reservation when you arrive in Toronto.

  • Will ACA provide shuttle buses from hotels to Conference?

    Yes. ACA will provide shuttle bus transportation between all ACA-designated hotels and the Metro Toronto Convention Center. Attendees should check their hotel lobby for shuttle bus schedules.

  • Will there be a virtual conference option for those that cannot attend in person?

    For virtual education, we invite you to visit our website for more information on our upcoming 2022 Virtual Conference Experience. Currently, ACA is exploring options for a separate virtual conference to take place in fall 2023 as well. The ACA Annual Conference & Expo in March is a distinct event and will not have a virtual component. If a separate virtual conference is scheduled for this coming fall, the two events will have separate costs and registration guidelines and will not be interchangeable