CRISIS COUNSELOR

DUTIES & RESPONSIBILITIES
Responsible to be on-call (day and night) for the entirety of time with crisis client. Responsible to be on-call during rotating weekends. This position is one that goes out into the community to provide temporary housing and other various services needed for crisis stabilization. Provide brief treatment, crisis counseling, intervention, and stabilization services to clients experiencing an acute mental health and substance abuse dysfunction. Conduct pre-screening, treatment planning, and service coordination on a regional basis. Collaborate with clients in coordinating therapeutic schedule between identified client and/or respective family members regarding the referral. Contact all parties within two (2) hours after receiving referrals. Conduct on-going clinical, substance abuse, and housing assessments with client/family day-to-day as deemed appropriate by needs of client and program. Complete ISP within three (3) face-to-face contacts of the initiation of services or sooner based on specific program. Collaborate with referral sources and other service providers to gather data to complete assessment and provide care to client. Complete necessary legal documentation and obtain signatures of client and legal guardian(s). Maintain contact with Program Director/Field Supervisor and provide updates of status of referrals. Remain within the guidelines of the referral at all times, as with the required authorization period and number of hours allocated for client/family. Obtain authorization for the services provided. Make referrals to health care provider for medical needs and well-child screenings, and other community-based services as needed. Maintain a strengths-based client-centered family-focused approach while working with clients to assist in the retention of dignity and the development of intrinsic qualities. Provide one-to-one support and advocacy for client and their family, while modeling how to establish and/or strengthen supportive relationships. Explore creative ways to engage client in fostering change and trying new techniques. Provide the most effective treatment interventions to all clients/families. Remain abreast of changes within the human services field. Represents agency in community and actively participate in interagency activities. Keep a caseload of 2-4 clients.

EDUCATION & EXPERIENCE

Must possess a Bachelors Degree from a four-year college or university in human services plus a minimum of one (1) year of clinical experience, or an equivalent combination of education and experience. Masters Degree in human service field preferred – Licensed Mental Health Professional or Licensed Eligible. Supervisorial experience is a plus.

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